|
Quality Assurance Program
Continuous improvement in service is key to our mission. We have installed a Quality Management process that has each employee participate in customer service process improvements within the company. Our customers are encouraged to offer us feed-back on how well we take your reservation all the way through driver performance and billing. It is the only way we can continuously improve the quality of our service to you. You will find many of our vehicles have
Report Cards available for surveying our service level. Please fill them out, or feel free to
e-mail us at info@eastcoastlimousine.com
to make any recommendations, or to simply say that we've done a good job. Our associates appreciate a pat on the back.
Joining the Team
|
|
|
